How do you protect my personal data?

Question

Accepted Answer

We protect your personal data with industry-standard technical and organizational measures, as described in our Privacy Policy.

How we protect your data

Encryption. Sensitive data — such as payment details and identification documents — is encrypted in transit and at rest.
Limited access. Your data is accessible only to authorized personnel with a legitimate educational or operational need.
Regular maintenance. We conduct periodic system updates and audits to keep our security measures effective.
Trusted providers. Our servers are hosted in the United States with global CDN services, and payments are processed by established providers (such as PayPal and PayMyTuition) rather than on our own systems.
Your part matters too. Keep your password private and let us know immediately if you suspect unauthorized access to your account. No system is fully secure, but if a breach ever affected your rights, we would notify you by email with guidance on protective steps, as set out in the Privacy Policy.

You can read the full details in our Privacy Policy. For an overview of what we collect, see What personal information do you collect?, and if you ever need to report a concern, see How do I report a privacy or security issue?.

How can we help you?