Our Top Programs

How can we help you?

  • Home
  • Programs
  • Knowledge base

Find answers and helpful resources in our comprehensive knowledge base

What should I do if I forget my login password?
Updated at Oct 22, 2026, Viewed 0 times

Use the "Forgot Password" flow on the login page to set a new password — it takes a minute and works even if you cannot log in at all.

Reset your password

  1. On the login page, click "Forgot Password".
  2. Enter the email address linked to your account and click "Send Request".
  3. Open the reset email we send you and click "Change Password", then follow the prompts to create a new password. If the email is not in your inbox, check your Spam, Junk, or All Mail folders.

Not sure which email you registered with? Search your inbox for the "Welcome to ACLAS" notification email — your account is under that address.

For the full step-by-step guide (including how to change your password while logged in), see How do I reset my password?. If you have reset your password and still cannot log in, work through I can't log in to my account. What should I do? — and if it still fails, contact our Support Team with your registered email address.