When will you ship the hard copy documents and Apostille certificate?
Updated at Feb 6, 2026, Viewed 0 times
ACLAS follows a fixed monthly shipping schedule for all hard copy certificates, transcripts, and Apostille documents. Shipping timelines depend on when your order and payment are completed, as well as the type of documents requested.
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1. Monthly Shipping Schedule (Important)
We operate on a monthly shipping cycle:
Shipping Date: 15th of every month
Order Deadline to Be Included: Complete your order and payment on or before the 10th
Orders After the 10th: Will be shipped on the 15th of the following month
Once your package has been shipped, you will receive an email with tracking information.
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2. Hard Copy Certificate and Transcript
Your hard copy documents will only be shipped after you have:
Completed your full program
Passed all required assessments
Completed all tuition payments
Submitted the request under My Programs → Apply for Hard Copy Documents
Preparation Time
Before shipping on the 15th, our team requires time for:
Document verification
Professional printing
Packaging quality check
Please ensure your order is submitted before the monthly cut-off.
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3. Apostille Certificate
Apostille involves notarization and official authentication.
Processing Time
After you apply:
Shipped on the next available 15th after completion
Tracking number will be provided once dispatched
If your Apostille process finishes after the 10th, it ships the following month.
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4. Shipping Origin and Coverage
To ensure fast global delivery, packages may be shipped from:
Houston (USA): primary distribution hub
Hong Kong: for Asia and the Middle East
Malta (Europe): for Europe and Africa
All documents remain official ACLAS-issued certificates. Regional centers only handle printing and mailing
