If you notice that your
total affiliate earnings are higher than your
available balance, don’t worry, as this is completely normal. Your
Total Affiliate Earnings represent the full amount you’ve earned through your referrals, including both your
available balance and
pending balance.
Understanding Your Affiliate Dashboard
To help you track your affiliate income accurately, your affiliate dashboard is divided into three main components:
1. Total Affiliate Earnings
This shows the
total amount you’ve earned from your affiliate referrals, including both
available and
pending commissions. It represents the cumulative earnings from all successful student enrollments referred by you.
2. Available Balance
Your
available balance is the amount of commission that has been fully confirmed and cleared for payout. You can withdraw this amount once it becomes available according to the affiliate program’s payment schedule.
3. Pending Balance
The
pending balance refers to earnings that are temporarily on hold. This usually happens for the following reasons:
- The referred student has not yet completed full payment for their course or program.
- The student’s payment is still under verification by the payment processor.
- The student may have discontinued or canceled their enrollment before completing the payment process.
When Will the Pending Balance Be Released?
Once your referred student’s tuition payment has been fully processed and verified, your pending balance will automatically move to your
available balance.
This process typically takes
3 to 7 business days, depending on the payment gateway and verification process.
Summary
Your
total affiliate earnings include both cleared and pending commissions.
The
available balance shows what you can withdraw right now, while the
pending balance reflects commissions that are still awaiting confirmation.
As soon as your referrals complete their payments, your available balance will update automatically.
